問題詳情
18. 關於服務的提供，下列敘述何者錯誤?
(A)運輸服務因為具備無形性，無法以存貨方式儲存，所以容易產生尖峰與離峰期的情形
(B)相對於商品製造作業，服務作業是高顧客接觸的
(C)相較於商品製造作業，服務作業的生產力衡量較容易
(D)相較於商品製造作業，服務作業的產出齊質性較低
(A)運輸服務因為具備無形性，無法以存貨方式儲存，所以容易產生尖峰與離峰期的情形
(B)相對於商品製造作業，服務作業是高顧客接觸的
(C)相較於商品製造作業，服務作業的生產力衡量較容易
(D)相較於商品製造作業，服務作業的產出齊質性較低
參考答案
答案：C
難度：適中0.686275
統計：A(5),B(5),C(35),D(4),E(0)
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