19. Which of the following reflects the way goals are set in an MBO program?
(A) Apart from being used to ensure that employees are doing what they are supposed to bedoing, goals are used as a motivating tool for employees.
(B) Goals are not used to measure and control employee performance.
(C) Goals tend to be broad and directional to encourage interpretation by individual managers.
(D) Goals are set by top level managers and lower level employees implement them based upontheir interpretation of these goals.