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Passage 3Imagine the ideal team. Everyone sees the world in the same way, is focused and workingtogether, and everyone knows exactly the direction that the group is going, all in complete harmony.With 31 arguing or trying to manage conflict, the potential to do great work is huge, right? Well,maybe. But then again, maybe not. Sometimes when a group of people focuses too much onharmony or conformity, their ability to make good decisions 32. What happens is that the desire tofit in with the group results in a failure to think critically or argue enough about ideas. The fact isthat disagreement and discussion can have a profoundly beneficial effect on our thinking, providedthe conflict remains 33. Too little conflict, meanwhile, can mean that the group’s ideas simply aren’tbeing tested enough, which in turn can lead to bad 34. The name psychologists give thisphenomenon is “groupthink.”Not all conflict is helpful, nor is harmony always a problem. The key is to understand thedifference between harmful conflict that damages people and organizations and “healthy” conflictthat leads to better ideas. Next time your team seems to be working in peace and harmony, beforeyou sit back to enjoy it, ask yourself: Is “groupthink” 35? If it is, watch out: you may be headed fordisaster.
31.
(A) time wasted on
(B) no time wasted
(C) wasting no time
(D) time wasting on

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