問題詳情
59. Which is NOT an advantage of FedEx’s second move, which made its packagedelivery database available on the Web to its customers?
(A) It increased demands on the customer service department.
(B) It increased business by 15%.
(C) It reduced the cost of customer service.
(D) It enhanced the company’s image and reduced the threat from competitors.
(A) It increased demands on the customer service department.
(B) It increased business by 15%.
(C) It reduced the cost of customer service.
(D) It enhanced the company’s image and reduced the threat from competitors.
參考答案
答案：A
難度：適中0.441558
統計：A(68),B(25),C(23),D(22),E(0)
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