Leather and Lacey (Scenario)
Lacey has been hired as a consultant for Jefferson Consulting. Her first assignment is to workwith one of Jefferson's newest clients, Custom Leather, Inc., a manufacturer of high-end leatherfurniture. Custom Leather was founded over a decade ago with the idea that great looking,comfortable leather furniture could be custom made and delivered to customers in 30 days.Traditionally, retailers stock leather sofas to satisfy the desire to receive new furniturefast limiting the choice of colors and style for the consumer. In stark contrast, Custom Leatheroffers 13 different styles in over 70 different colors from rich, deep browns to sleek, silvergrays, to bright, ruby red through a select group of retail outlets. Each piece is built to thecustomer's individual requirements and is shipped within 2-3 weeks. However, the emergenceof a new manufacturing technology has enabled a few, traditionally mass-productioncompetitors to offer greater customization, adversely affecting Custom Leather's competitiveadvantage. As a result, Custom Leather is considering sweeping changes to current workprocesses and organizational structure.

34. Custom Leather CEO, Standish, is considering doubling the size of his workforce in conjunctionwith expanding the number of retail outlets that carry Custom Leather products. Lacey tells him thathe should expect the organization to become ________ as a result of this change.
(A) less formalized
(B) more mechanistic
(C) more decentralized
(D) more organic