問題詳情
60 One tip for dealing with difficult customers is to put your emotions aside when listening totheir __________or concerns and sincerely thank them for sharing.
(A)complaints
(B)compliments
(C)supplements
(D)commitments
(A)complaints
(B)compliments
(C)supplements
(D)commitments
參考答案
答案：A
難度：適中0.5
統計：A(0),B(0),C(0),D(0),E(0)
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