問題詳情
6. If a bank estimates the capabilities of its employees who provide customer service prior toimplementing a new training program designed to change their method of providing customerservice, it is ________.
(A) conducting an external analysis
(B) formulating its corporate strategies
(C) doing an internal analysis
(D) formulating its competitive strategies
(A) conducting an external analysis
(B) formulating its corporate strategies
(C) doing an internal analysis
(D) formulating its competitive strategies
參考答案
答案：C
難度：計算中-1
書單：沒有書單，新增
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