▲ 閱讀下文，回答第 11 − 15 題In recent years, many companies have expanded globally. 11 this globalization trend,more and more employees are working abroad in managerial positions or as part of amulticultural team. Although it is common nowadays for staff to work abroad to gainexperience, many people have difficulty 12 to a new culture. Statistically, the failure rate inUS multinationals is 13 to be as high as 30 %. One of the examples concerns a Germanmanager of IBM who took up a position as product manager in England. He found that atlunchtime, many members of staff went to the pub. He stopped them right away and said, “ It isnot good for efficiency. There is no way we would do that in Germany.” The German manager’smistake was that he hadn’t 14 the cultural differences. IBM had a firm rule about drinkingduring working hours. But, he didn’t understand that staff in other countries might be moreflexible in applying the rule. When managers work in foreign countries, they may find itdifficult to understand the behavior of their employees. 15 , they may find that thetechniques which worked at home are not effective in their new workplace. Hence, it becomesimportant for them to develop cross-cultural awareness in the international workplace.
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