問題詳情
15 A restaurant manager should know how to deal with __________from customers who are not satisfied with the food orthe service.
(A) praises
(B) complaints
(C) responsibility
(D) performance
(A) praises
(B) complaints
(C) responsibility
(D) performance
參考答案
答案：B
難度：簡單0.774566
統計：A(4),B(134),C(21),D(3),E(0)
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