五、閱讀測驗：20％，每題 2 分 I         Goodbye, breakfast buffets and bellhop service. Hello, temperature screening and keylesscheck-in. While pandemic-era policies are still being developed at hotels around the globe and willno doubt vary widely, it’s safe to say that guests will see big changes the next time they check inanywhere.         There will be less communal access in hotels. Many of the “high-touch elements of luxury” such as spa treatments may be suspended. Room service might be preserved as there’s more controlin who touches what, but buffets are likely a no-go. Prewrapped, grab-and-go offerings are likely to be the solution in the near future. Hygiene, of course, is a top concern. Many major hotel groups have also outlined new policies. Hotel behemoth Hilton is exploring the use of electrostatic sprayers—which uniformly mist disinfectant across wide areas—and ultraviolet light to sanitize surfaces and objects. Guests in more than 3,200 Marriott hotels can use their phones to check in,access their rooms and order specially packaged room service delivered to their doors without contact. Since the Four Seasons New York started hosting medical workers in the coronavirusepicenter, a cleaning protocol has involved leaving rooms empty for long periods between a series of cleanings to make sure that any contamination is eliminated. Hotels will also be removing furniture and reconfiguring many areas to facilitate the six-foot social distancing space prescribedby health officials.         For the foreseeable future—until a vaccine, widely effective treatment, or instantaneous testing for coronavirus is available—hotel stays are likely to be a stripped-down affair, particularly inhigher-end hotels where personalized service and amenities have long been part of the draw. But not all hotels have given up on those services. Anantara Hotels, Resorts & Spas said that “fitnessand holistic classes will be adapted for guests’ optimum wellbeing,” referencing private personaltraining sessions. Mandarin Oriental also hopes to offer many of its personalized services. They arestill working out details, but the luxury brand’s spa director doesn’t want to further deprive guestswho were craving human contact even before the pandemic took hold. Hotels the world over aregoing to great lengths to reassure guests. How quickly that confidence returns remains to be seen.
31. According to the passage, what is the author’s attitude toward the measures that hotelsworldwide take to tackle the coronavirus outbreak?
(A) Affirmative.
(B) Inconclusive.
(C) Contemptuous.
(D) Unswerving.