問題詳情

8 After the complaint had been received from the customer about poor service, she was given a written ....... thatthe matter would be put right.
(A) paper
(B) insurance
(C)assurance
(D)conviction

參考答案

答案:C
難度:適中0.636364
統計:A(3),B(2),C(14),D(2),E(0)

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