16. What does the author imply about George Pullman's attitude toward his workers in lines 10-11 ?
(A) Pullman believed that his workers should follow a strict daily schedule.
(B) Pullman felt that his workers required careful monitoring and supervision.
(C) Pullman thought that individual workers could be taught to work together as a team.
(D) Pullman believed that his workers had trouble keeping track of the time they spent on a task.