問題詳情
19 公民服務綱領（Citizen’s Charter）目的是承諾為公民提供絕佳的服務品質。此綱領是那一國家所提出？
(A)美國
(B)日本
(C)紐西蘭
(D)英國
(A)美國
(B)日本
(C)紐西蘭
(D)英國
參考答案
答案：D
難度：適中0.658938
統計：A(99),B(92),C(265),D(881),E(0)
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