問題詳情

15 A restaurant manager should know how to deal with ____ from customers who are not satisfied with the food orthe service.
(A) praises
(B) complaints
(C) responsibility
(D) performance

參考答案

答案:B
難度:簡單0.829545
統計:A(18),B(657),C(79),D(21),E(0)

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