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二、閱讀測驗 (第 16 − 30 題，每題 2 分，共 30 分) ▲ 閱讀下文，回答第 16−20 題    Waiters often work hard to provide their customers with good service and an enjoyableexperience. In many countries, their customers thank them with a gratuity, known as a “tip.”Tips are a gift of money, over and above payment due for service. Tips are usually givendirectly to the waiter in the form of cash. However, in some cases, where payment is made bycredit card, the tip is added to the cost of the service and deducted from the customer's creditcard, with the waiter receiving his customer's tips from the employer later.    Tipping for a good service is not uniform and can vary from country to country or city tocity. In fact, most countries around the world do not have a culture of tipping for service. Theamount of tips can also vary depending on locations, types of service, or its quality. In mostAsian and European countries, tipping is not a common practice and often causes confusion fortravelers either accustomed or unaccustomed to tipping. In America and Canada, for instance,waiters usually receive 15 % to 20 % of the cost of the meal, but this may vary depending onhow the customers felt about the service they had received. For bars and cafés, where theservice occurs at the point of purchase, tips are much smaller－ usually the change from thepayment made－and are often repeated with each new drink purchase. This explains why manybartenders in North America can earn a good living by simply serving drinks at the bar top orcounter.    In countries where people tip, tipping encourages good service and enables waiters toafford a living from an industry that is notorious for paying low wages and providing fewbenefits. Culturally, the debate about tipping for service is long-standing. The arguments infavor of tipping and those against it often take place at the dinner table in restaurants prior topayment of the meal, with those against the custom arguing that the waiters are just doing thejobs they are being paid for. One thing is certain: through experience, most waiters are able toidentify the “big tippers” from the “cheapskates,” and determine the level of service qualitythey want to provide; for customers, this can make all the difference to their dining experience.
16. According to the passage, what does a tip involve?
(A) A monetary gift that is paid to the customer.
(B) Meals provided at discounted prices.
(C) Additional payment beyond what is actually due.
(D) The annual bonus provided to staff by employers.

參考答案

答案：C
難度：簡單0.714286
統計：A(3),B(0),C(10),D(0),E(0)

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